30-DAY RETURN POLICY
You may request a return within 30 days after your order is delivered.
To be eligible, the item must be unused, in the condition received, and in its original packaging. A receipt or proof of purchase is required.
To start a return, email kenny@techtrend.solutions with your order number and reason for the request. If approved, we will provide the return address and instructions. Items returned without authorization may not be accepted.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Inspect your order when it arrives. Contact us within 7 days of delivery with your order number and clear photos if an item is damaged, defective, or incorrect. We will evaluate the issue and, when approved, arrange a replacement or refund.
RETURN SHIPPING
Customers are responsible for return shipping for preference-based returns. If we confirm that an item arrived damaged, defective, or incorrect, PanPure will cover the approved resolution. Original shipping charges are non-refundable except where required by law.
REFUNDS
We will notify you after inspecting an approved return. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time.
Questions: kenny@techtrend.solutions